Refund policy
Last updated 3 October 2026.
Polar (Polar Software, Inc.) sells our products for us as the seller of record. Refunds are therefore paid by Polar, back to the payment method you used, and Polar’s Buyer Terms also apply.
Sextant Lifetime
Within 14 days of buying, you can have a full refund, for any reason. No questions asked.
Sextant Plus
Plus is not on sale yet. When it is:
- You can cancel at any time. Your subscription then runs to the end of the period you have paid for, and does not renew.
- We do not refund the current period, unless Plus does not work for you and we cannot fix it. Then we refund the current period.
How to ask for a refund
Write to info@pressurelabs.io with the order number and the email address from your Polar receipt. We start the refund with Polar, which pays the money back. When it reaches you depends on Polar and on your bank.
To cancel Plus, write to the same address.
After a refund
Your licence is cancelled, and you may no longer use it. Later versions of Sextant will not accept it. You can go on using Sextant Free, and your recordings stay on your Mac.
Your rights
This policy adds to the rights consumer law gives you. It does not take any of them away.